Privacy Policy
Last updated: July 2026
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: name, email, practice type, and message via the contact form.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
No advertising or analytics cookies are used. See Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the site.
- To comply with legal requirements.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: site operation, security, and enquiry responses.
- Legal obligation: retain or disclose data as required by law.
4. Who we share data with
We use trusted providers (processors) acting on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivers contact-form emails to us.
- Google — web font delivery.
- Cal.com — appointment scheduling (booking calendar only).
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
Based in the EU, serving US clients; data may be processed in the EU/US with safeguards like SCCs.
6. Data retention
Contact-form submissions are kept only as long as necessary, then deleted or anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: access, rectify, erase, restrict, object, or port data. Lodge complaints with local authorities.
8. Your rights (California — CCPA/CPRA)
California residents: know, delete, or correct data. We do not sell or share it. No discrimination for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within legal timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com